Welcome Aboard!

Here at Renofy, we deliver high-quality, exclusive sales appointments with local homeowners on a true pay-per-result basis. Our hands-free service means we handle everything, so all you need to do is show up and close the deal!

• Appointment Price: $200 per attended appointment.
  
  

• Billing: Payments are processed weekly on Mondays for all attended appointments from the previous Monday to Sunday.
  
  

• No-Shows & Cancellations: You’ll never be billed for no-shows or cancellations. Any that are marked after the 24-hour period stated in Section 3 will be billed the following week until you have marked the outcome.
  
  

• Missed Appointments by Client: If the client cannot attend a scheduled appointment, it is the client’s responsibility to reschedule directly with the homeowner. If the appointment is missed without at least 48 hours’ prior notice and cannot be rescheduled, the appointment will still be billed, as the work to generate and schedule the appointment has already been completed.
  
  

  Ad Spend: Ad spend is separate from our appointment price. You will either pay the advertising platform directly, or if agreed, funds will be sent to us for distribution to the advertising platform on your behalf.
  
  Communication: All service-related communication will take place in the WhatsApp support chat you are invited to at the start of the service.

  This chat will be used for updates, appointment notifications, billing notices, and anything that may require your attention. To keep things organised, we ask that all service-related communication is sent through this chat. Messages sent elsewhere (email, SMS, etc.) may not be seen and are not considered official communication under this agreement. Messages sent in the WhatsApp chat are considered delivered once sent, so it’s important to keep an eye on it to avoid delays or interruptions to the service.

We kick off with a 30-day commitment to deliver real results. After that, it’s month-to-month - no contracts, no pressure, and you can cancel anytime with 14 days’ notice.

We’ll send you an outcome form 1 hour after each appointment. It should be completed within 24 hours to mark it as attended, cancelled, or a no-show, privately rescheduled etc - this helps us maximise your revenue and track leads accurately. If not, it’ll be marked as attended and added to your weekly billing. You’ll have 7 days to update it - after that, all billed appointments are final and non-refundable.

An appointment is considered booked and delivered once we send a confirmation notification using the method you have chosen for appointment notifications. This may be email, SMS, or a booking placed directly into your provided calendar system.

Only one of these notification methods is required, depending on the setup you have requested. Once the notification has been successfully sent, the appointment is considered received and visible to the client. It is the client’s responsibility to monitor their chosen notification method (email, SMS, or calendar) for appointment confirmations. Renofy is not responsible for missed appointments resulting from notifications not being checked, overlooked, or filtered by the client’s devices or systems.

Any advertising spend paid to us for deployment on your behalf is non-refundable once allocated or spent. All fees and payments — including for scheduled, attended, or pre-paid appointments — are strictly non-refundable. A Qualified Appointment is defined as a scheduled appointment with a prospective customer who has confirmed the service required, confirmed they are the property owner or decision-maker, and agreed to a date and time for the appointment, and shall be deemed fulfilled under this agreement regardless of outcome, responsiveness, or conversion.

Any billing questions must be raised within 7 days of the payment taken or invoice date. After this period, invoices are considered accepted and final.

This agreement shall be governed by and interpreted in accordance with the laws of the State of Florida.

By signing below, the client confirms they have read, understood, and agree to all terms outlined above.